Storm's certifications demonstrate our commitment to professionalism and continuous business improvement through our technologies, methodologies and working practises.
ISO 27001:2022
We are independently certified for ISO 27001. Demonstrating our dedication to protecting you and your clients from credit card fraud, confidentiality breaches and cyber threats by storing, transmitting and processing data as securely as possible. Click here to view certificate
ISO 9001:2015
We are also independently certified for ISO 9001. This is our Quality Management System which has been externally audited by an approved certification body and ensures that the managed hosting solutions we design, develop and maintain for our clients are of the highest standard. Click here to view certificate
PCI Data Security Standard (PCI DSS)
We are PCI DSS compliant company. And we can also provide you with your own independent certification to demonstrate that data you host on servers with us are also protected to this standard.
G-Cloud 5
Our data centres are G-Cloud 5 approved suppliers, enabling us to provide the public sector with cloud and infrastructure solutions under the latest 2012 initiative. The G-Cloud framework allows public sector customers to buy pay-as-you go commoditised cloud based solutions through an agreement that is compliant, regulated and refreshed.
Cyber Essentials
Cyber Essentials certifies that our data centre was assessed as meeting the Cyber Essentials implementation profile [BIS/14/696] and, at the time of testing, their ICT defences were assessed as satisfactory against commodity based cyber-attack.
Data Protection
Storm Internet adhere to the UK “Data Protection Act 1998” and the “EU Data Protection Directive (95/46/EC)” governing the rights and duties of companies to safeguard personal data.
Carbon Managers
Storm Internet is a partner of Carbon Managers and the Trees4Business campaign. This partnership allows us to offset our remaining carbon emissions by 400%, making Storm Internet a 100% green company and boosting our standing in the green hosting category.
The core objective of the Trees4Business campaign is to plant over 100,000 trees each year, with a number of businesses from a range of sectors contributing to the programme. Storm Internet has committed to the planting of 500 trees each year and having been a member for 3 years now, has helped to plant around 1,500 trees in the Alladale Reserve, Scotland.
Data Centre Partners
Through our data centre partners we also hold the following additional ISO certifications:
ISO 14001 - Environmental management systems
Demonstrating our commitment to reduce the environmental impact of our activities. We know our industry is extremely power hungry which is why we’re working hard to reduce our carbon footprint.
ISO 20000 - Information technology - Service management
Demonstrating our excellence and proving best practice in IT management, ensuring we achieve evidence-based benchmarks to continuously improve our delivery of IT services.
ISO 22301 - Societal security - Business continuity management systems
Allows us to identify and manage current and future threats to our business and take a proactive approach to minimizing the impact of incidents. Keeping critical functions up and running during times of crises and minimising downtime during incidents and improve recovery time.
ISO 17788 & ISO 17789 - Information technology - Cloud computing
As best practice, we reference this international standard guideline on Cloud computing overview and vocabulary when engaging customers as they outline and define common cloud computing terms to be used and references architecture on how the various aspects of cloud computing relate to one another.
Award Winning
Over the years Storm Internet has collected a number of awards. They reflect a core methodology by which we empower our clients by providing them with the technology and tools they need to accomplish their goals efficiently.
These awards also provide us with the means to assure our clients that they have indeed made the right choice by choosing Storm Internet – that we’re more than just another provider; we’re a partner in technology. And by being honest and fair, and operating transparently with the services we provide and the equipment we use to provide them, we hope to communicate to those who do business with us that they are valued. These awards reflect our commitment. They reflect our clients.
Don’t just take our word for it
Over 14,000 happy retailers & brands use Storm Internet
From the offset, Storm took the time to understand our problems and gave us confidence they could provide solutions to our issues. We've not been disappointed.
Read More
Elliot Price - Elizabeth Shaw
Storm made us as the customer feel like we were valued. I think they are one of the best managed hosting companies out there! I have recommended Storm to several other people who have also been very pleased.
Read More
Chris Palmer - Mystery Shoppers
The Storm guys rectified any issues quickly and without needing any prompting from us. Being able to contact the MD is a real bonus, it's good to know that you have the right person's ear for what is critical to us.
Read More
Bob Baker - Signum International
We had several issues with previous hosting providers including their communication, support and performance. With Storm Internet any issues have been resolved immediately and the support system is really easy to use.
Read More
Sim Sekhon - Legal4Landlords
If you need a responsive company to help with your web needs, then you can do no better than to call Storm Internet. Their dedicated team will help out in the most pressing of circumstances.
Read More
Anna Stefaniak - YKK Europe
We rely on Storm, 5 years and counting. They elevate managed hosting to a whole new level and speak our language.
Read More
Mike Bowen - Channel and Mobile Solutions
We need a website that is up and running at all times, and Storm delivers. They go the extra mile.
Read More
Michael Saracevas - Cool Milk
Storm designed and proposed a dedicated Private Cloud infrastructure that not only met our needs for current business IT operations but also allowed for future growth.
Read More
Theo Constantinides - Synbiotix Solutions Ltd
Whatever challenges you throw at them, Storm is always up to the task. Having them onboard is like having a complete tech team on duty 24/7
Read More
David Allaway - Mandon Software
Our needs had to be precisely matched and, unlike AWS or Google, Storm could do it
Read More
The support guys have been brilliant in sorting every issue, the support provided and the price that we pay is far better than what other hosting providers had quoted us
Read More
Justin Smith - Breakerlink
Storm Internet offered everything we needed. The support is there 24/7 and it is on a personal level. We feel like a business partner. Storm have helped us to optimise our server and keep everything running smoothly
Read More
Omar Farra - Nitrotek
Speak with a Storm Expert
Please leave us your details and we'll be in touch shortly
For security of your account, please submit all support request by logging into your account portal. Technical support or account information/update requests submitted via this form will not be actioned. If your issue is urgent, please click the LiveChat link above to contact a support technician.
This form is to be used only by individuals who are not already customers of Storm Internet. If you are a customer and wish to raise a complaint, please log into your account by clicking here and raise a ticket specifing "Complaint" as the Issue Category.We take every complaint very seriously and a member of our customer service team will personally review your feedback. Please expect a response within 5 working days.All legal correspondence must be sent to our head office address as listed on this page. We will not accept legal notices sent to us electronically.
Unfortunately your enquiry could not be submitted.